Terms of Service

The version you agreed to

When you created your account you ticked a box agreeing to these terms and to the Privacy Policy. We recorded which version that was — the string "2026-09-22" — together with the moment you ticked it. That record is what we will point to if there is ever a question about what you signed up for, and you can ask us for a copy of it.

If we change these terms materially we will issue a new version string and ask you to agree again. Bug fixes and clearer wording do not get a new version; changes to what we may do with your data, what you pay, or what you are promised do.

What BildrX is

BildrX is software for running the administrative side of raising money for a company: a cap table and share ledger, an investor CRM, a pitch-deck analyser, shareable decks and data rooms with viewer analytics, a document and legal room, electronic signature routing through a third party, and a marketplace where you can buy fundraising services sold by BildrX.

We host the software and keep it running. We do not manage your company, make decisions for it, or check that what you enter is correct.

Accounts and roles

You need an account to use BildrX, and you must be 18 or older. Keep your credentials to yourself; anything done through your account we will treat as done by you. Turn on two-factor authentication.

A workspace belongs to a company. People invited into it hold roles — owner, admin, member and view-only variants — and those roles decide what each person can see and change. Whoever invites someone is responsible for choosing the right role: BildrX enforces the role you picked, not the one you meant.

Some of what you put into BildrX is about other people — co-founders, employees holding options, investors you are tracking, counterparties signing a document. You are responsible for having the right to enter their details and for what you tell them about it. The Privacy Policy explains what we do with that information.

Plans, payment and cancellation

There are two plans. Free is free and stays usable. Pro is $49 per month or $499 per year, charged per company workspace and billed through Stripe. Prices are in US dollars and exclude any tax that applies where you are.

Paid plans renew automatically at the end of each period until you cancel. Cancelling stops the next renewal; it does not shorten the period you have already paid for, and you keep Pro features until that period ends. Card details are handled by Stripe and never reach our servers — we store only the identifiers and status Stripe gives us.

Marketplace purchases are separate one-off or recurring payments to BildrX for the service on the listing, also taken through Stripe, on the terms shown on the listing at the time you bought.

Your content stays yours

Everything you put into BildrX — the cap table, uploaded decks and documents, CRM notes, marketplace briefs and deliverables — remains yours. We do not claim ownership of it.

We need a narrow permission to run the product: to store your content, display it back to you and to the people you share it with, back it up, and pass the specific parts described in the Privacy Policy to the services that make a feature work (for example, sending a deck to our AI provider so it can be analysed). That permission exists only to operate BildrX for you and ends when you delete the content or close the account.

We do not use your content to train AI models, and our AI provider is contractually barred from training on it.

The software, design and the investor database that ships with BildrX remain ours. A report or document BildrX generates for you is yours to use.

Acceptable use

Do not use BildrX to break the law, to store or distribute material you have no right to, or to mislead investors. Do not attempt to reach another company's workspace, probe or attack the service, scrape the investor database, resell access, or use the product to send unsolicited bulk email.

Do not upload malware, and do not upload personal data you are not entitled to share — particularly the special categories (health, biometrics, and so on), which BildrX is not built to hold.

If we believe an account is doing any of this we may suspend it. Where we can, we will tell you first and give you the chance to fix it.

AI output is generated, not advised

Several parts of BildrX call a large language model: the pitch-deck score and its written feedback, the contract and legal-room suggestions, deal-room diligence checklists, investor briefs, marketplace search, and the copilot chat.

Everything they produce is machine-generated text. It can be wrong, out of date, or confidently invented, and it does not know your circumstances. Read it as a draft to check, never as a conclusion to act on. Before anything an AI feature produced leaves your company — to an investor, a regulator, an employee or a court — have a competent human check it.

The same applies to the document templates in the legal room. They are starting points, not instruments ready to sign.

BildrX is not your lawyer, accountant or adviser

We are a software company. BildrX is not a law firm, an accounting firm, a broker-dealer, an investment adviser, or a transfer agent, and nothing in the product is legal, tax, accounting, financial or investment advice. No lawyer-client or adviser-client relationship exists between you and us.

Your cap table is a record of what you tell us. It is not a legal register, and keeping it in BildrX does not make a share issuance valid. Cap-table entries, valuations, dilution models and compliance deadlines all need review by your own professional advisers before you rely on them.

Electronic signatures are routed through SignWell. Whether a given signature is legally binding where you and your counterparty are depends on local law, and that is not something we can tell you.

Services we depend on

BildrX runs on infrastructure and services other companies operate — Amazon Web Services and Supabase for hosting and storage, Anthropic for AI features, Stripe for payments, SignWell for signatures, Resend for email, Google for optional sign-in, Featurebase for support chat and the help centre, Tally for the forms on this marketing site, and Cloudflare for DNS. The Privacy Policy lists what each one receives and where it runs.

When one of them has an outage or changes how it works, BildrX is affected. We choose these providers and hold them to written terms, but we do not control them.

Marketplace services are sold by BildrX. You pay BildrX, and BildrX is responsible to you for delivering the service described on the listing. BildrX may engage partners or subcontractors to carry out some or all of that work; when it does, BildrX stays responsible for the order, and the partner gets no login to BildrX and no access to your account.

Availability

We aim to keep BildrX available and we monitor it, but there is no service-level agreement attached to Free or Pro today. We deploy changes during the working week, and we take the service down for maintenance when we have to — usually briefly, usually announced.

We back up the database, and the cap-table ledger is append-only: corrections are recorded as new reversing entries rather than by editing history. Keep your own copies of anything you cannot afford to lose.

Ending the agreement

You can stop using BildrX at any time and ask us to close your account. Deletion is handled manually today: write to legal@bildrx.com and we will confirm what has been removed and what we are required to keep.

We may suspend or close an account for a serious or repeated breach of the acceptable-use section, for non-payment after notice, or if we are legally required to. We may also discontinue the service; if we do, we will give reasonable notice and a way to export your data first.

When an account closes you lose access to the workspace. Because there is no published retention schedule yet, the Privacy Policy says plainly what happens to the data instead of promising a timetable we have not set.

Changes to these terms

We may update these terms. The version string and the date at the top of this page tell you which text is current. Material changes come with a new version string and a fresh consent prompt inside the product; continuing to use BildrX after that prompt means you accept the new version.

If you do not accept a new version, stop using the service and ask us to close the account. We will not charge you for a renewal that falls after you have refused a change.

Contact

Questions about these terms go to legal@bildrx.com. A customer who needs a Data Processing Agreement should start there too.